Identity
VIN, HIN, serial number, year, make, model, and lot code as applicable.
Buyer operations manual
One documented sequence from lot review to delivery.
Buying a repossessed vehicle or recreational asset online requires more than a bid button. Z Auto connects account verification, lot documentation, private bidding, invoicing, transport, title steps, and delivery review in one operating workflow.
- Buyer fees
- $0 platform or buyer’s premium
- Bid format
- Private until auction close
- Transport
- First 500 miles included
- Delivery review
- 7-day documented window
Operational timeline
Six controlled handoffs.
Each stage identifies your action, our action, and the record that confirms the transaction can move forward.
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01
Buyer action
Create and verify your account
Register, confirm the account, and complete the identity checks required for bidding access.
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02
Shared review
Inspect the buyer-facing lot file
Review identifiers, photos, condition notes, location, bid terms, and closing deadline before you decide.
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03
Buyer action
Submit or update your bid
Your amount stays private. There is no public ladder to chase, and you can revise while the lot is open.
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04
Dealer action
Receive the result and invoice
After close, the winning buyer gets the invoice, payment instructions, shipping rate, and next-document requirements.
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05
Guided handoff
Complete payment and logistics
Your designated assistant keeps payment, title documents, pickup details, and transport scheduling aligned.
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06
Shared record
Confirm delivery and inspect
Document condition at arrival. Confirmed delivery starts the seven-day window for qualifying discrepancies.
Listing file
What to check before you bid.
The listing is your operating record for the decision. Review every available field and ask about anything that materially affects your bid.
Visual record
Available exterior, interior, controls, meter, dashboard, and detail photos.
Condition notes
Known observations, disclosed defects, operating notes, and stated limitations.
Available history
Service, source, repossession, or title records included with the lot file.
Location
Pickup point used for transport planning and the shipping calculation.
Auction terms
Starting bid, closing time, bid controls, and sale-specific disclosures.
Buyer controls
The decision points remain with you.
The platform organizes the transaction, but the buyer controls the bid, accepts the invoice, and confirms each closing step.
Review the lot and choose to bid or pass.
Listing file remains available while openSet and revise your private amount.
Submission is recorded before closeReview bid, taxes, and shipping before payment.
Dealer invoice defines the amount dueInspect and document the asset at handoff.
Delivery record starts the review window
Buyer pricing
Know what can appear on the invoice.
Z Auto does not charge the buyer a platform fee, commission, or buyer’s premium. The lien holder covers our service fee from the sale proceeds.
No fee added by us
Registration, browsing, and bidding are free. We do not add a buyer’s premium or platform commission to the winning bid.
- Free account and verification
- Unlimited private bids while a lot is open
- No platform commission on the invoice
Our service fee is seller-funded
Banks, leasing companies, and lien holders pay for the dealer service from sale proceeds rather than adding that fee to the buyer’s invoice.
- Platform service paid by lien holder
- Buyer’s premium not charged
- Bid and applicable taxes paid by buyer
Distance-based shipping
The first 500 miles from the pickup location are included. Each additional mile is billed at $1.20 and shown before payment.
- 0–500 miles included
- After 500 miles: $1.20 / mile
- Example 800 mi: $360 overage
Process questions
Answers tied to the workflow.
For a question about a specific open lot, contact support before bidding. Verified buyers can continue with their designated sales assistant during closing.
01Are there any fees for the buyer?
No. Registration, browsing, and bidding are free. We do not add a buyer’s premium or platform commission. The invoice can include the winning bid, applicable taxes, and transport under the stated shipping formula.
02Can other buyers see my bid?
No. Bids are private. You may submit a new amount while the lot is open, and the result is confirmed after the auction closes.
03What happens after I win?
Our team confirms the result and issues the dealer invoice with payment and transport information. Your designated sales assistant helps keep the closing documents and delivery steps aligned after verification.
04How is shipping calculated?
The first 500 miles from the lot pickup location are included. Each additional mile is $1.20. The confirmed amount appears on the invoice before payment.
05What if the delivered condition differs from the file?
Document the condition at delivery and contact us within seven days for qualifying issues. The review team compares your evidence with the listing, invoice, delivery record, and sale terms. Read the delivery review policy.
Start at stage one
Open an account, then review live lots with the full sequence in view.
You control the asset decision and bid. Our dealer workflow keeps the records and handoffs organized.