Support hours
Availability schedule
Mon - Fri, 09:00 - 17:00 CT
Talk to a Z Auto specialist.
Questions about bidding, invoices, delivery, documents, or the 7-day review window? Send the team a message. Fully verified customers also have a designated sales assistant for transaction questions.
Head office
Z Auto HQ
- Fast support routingYour request is sorted by topic so support can respond before verification, and your designated sales assistant can continue after approval.
- Secure account helpFor account or payment questions, we verify details before sharing sensitive information or routing transaction support.
- Auction and logistics expertsGet help with condition notes, transport quotes, invoice timing, auction rules, and post-win handoff.
Contact support
Send us a message
Tell us what you need help with. A team member will respond as soon as possible; fully verified customers can also continue from the designated assistant shown on their account page.
General support request
No auction lot is attached to this message.