Support hours
Availability schedule
Mon - Fri, 09:00 - 17:00 CT
Talk to a Z Auto specialist.
Questions about bidding, invoices, delivery, documents, or the 7-day review window? Send the team a message. Fully verified customers also have a designated sales assistant for transaction questions.
Head office
Z Auto HQ
- Fast support routingYour request is sorted by topic so support can respond before verification, and your designated sales assistant can continue after approval.
- Secure account helpFor account or payment questions, we verify details before sharing sensitive information or routing transaction support.
- Auction and logistics expertsGet help with condition notes, transport quotes, invoice timing, auction rules, and post-win handoff.
Contact support
Send us a message
Tell us what you need help with. A team member will respond as soon as possible; fully verified customers can also continue from the designated assistant shown on their account page.
Attached lot request
The selected lot reference will be sent with your message.
General support request
No auction lot is attached to this message.